Frequently Asked Questions
How far in advance do we need to book our cake?
The usual time to allow is 12-18 months in advance, especially for cakes that require a bit more detail and intricacy such as our Goddess Collection. Having said that, we do have a selection of exclusive spaces reserved for couples opting for our bespoke Opulence Experience that are available with less notice. These spaces are available by application only, you can fill an application form here.
We want to book but are worried about Covid affecting our plans. What are your Corona Terms and Conditions?
First of all it’s wonderful to hear that many couples like yourself are wedding planning despite the temporary storm, if you need any help finding suppliers please reach out to us.
We don’t have specific Corona terms, as our general Terms and Conditions apply. To reassure you, we are doing everything in our power to help and support our couples during this time. We successfully moved over 50 weddings more than once without charging them any admin fees, we hired additional help to allow us to increase our availability so we can fit everyone in comfortably, we offered free redesign sessions for anyone who needs it. Most importantly, we are there for our couples, listening to their concerns and helping them throughout the way. You are in safe hands and we’ll help you have the most amazing cake as soon as we’re allowed to.
How many tiers should we have for our wedding of 150 guests?
The number of tiers depends on the venue and the overall style of your dream wedding. With grand venues we recommend a grand cake so that it can be seen and won’t get lost in a big room. The number of guests is not necessarily a factor since we can include false tiers that look exactly the same as the real deal (we have extensive expertise in making them appear real and blending the tiers seamlessly), or you can have additional kitchen cakes for extra servings, we have many tricks up our sleeves to give you the cake of your dreams and not have too much or too little cake to serve but still get the impact you desire.
All the flavours look tempting, can we have a different flavour in each tier?
Yes you can, we even encourage it! We have so many flavours so in the first instance we invite you for a consultation to come and try the flavours for yourself. Following this you can choose one for every tier.
We also offer a bespoke flavour option where we create your very own signature flavour for your wedding celebration. We will study your reception menu, ask you some questions, and provide you with a few suggestions to choose from. You will then receive samples of your flavour of choice to try ahead of the wedding as part of the experience.
If we have a design that we love, can you make it for us?
We can definitely be inspired by it and create a better, more ‘you’ version of it. Coming to us with a design that you love will certainly help us to understand your vision better, however our Opulence Experience offers a lot more than simply copying a design – it will be utterly personal to you and make an incredible statement.
Which Collection is best for me?
It really depends on the look you want to achieve. We have a range of collections from Understated or Elegance to our Goddess Collection or signature Opulence Experience for those couples that want something unique and beautifully bespoke. The best thing to do is to have an initial chat with us so we can get a feel for your day and show you some of our designs.
How far would you travel to deliver a cake? We’re having a destination wedding and would love to have one of your cakes!
We love destination weddings and exploring new locations. We will travel wherever your wedding takes us. The furthest our cakes have travelled was to Jamaica but we’re always excited to explore new locations and to create a cake that’s perfect for your destination wedding.
Do you do dessert tables or wedding favours?
Yes, we do everything from lavish dessert tables to single boxes of petite treats for your guests, beautifully packaged for them to take home as the most sumptuous of flavours.
Do you do Kosher/Halal/Eggless/dairy-free cakes?
Yes, we do. With cakes that lack the structural ingredients (like butter and eggs) we prepare them and deliver them in boxes to the wedding kitchen directly to be cut and served to your guests, and decorate your leading cake using false tiers so it doesn’t affect the beautiful clean finish that comes with a good structure.
“I have always wanted a pure chocolate cake, but to get three different types was even better! The aesthetic of the cake was beautiful and better than I had imagined. You couldn’t have done a better job. Thank you for everything!”
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